Straight answers.

mymind is an online therapy clinic. You answer a few questions, we suggest licensed therapists who fit, and you choose who to work with. Sessions happen by video, phone or live chat, from wherever you are.

For common concerns such as anxiety, low mood and stress, research over the past two decades has repeatedly found that therapy by video works about as well as therapy in a room. What matters most is the fit between you and your therapist, which is why we let you choose and make it easy to switch.

Online therapy is not the right setting for everyone. See “Is mymind right for me?” below.

mymind is a good fit if you are an adult (or a teen aged 13–17 with a parent’s consent) who wants to talk to a professional about how you feel, your relationships or a change in your life.

It is not the right place if you are in immediate danger, are having thoughts of ending your life, or need urgent or inpatient care. In that case please use the resources on our Get help now page.

The matching questions take about two minutes. You then see therapists with their next free intro slots and book directly. Most people can speak to someone within a few days, depending on the times you are available.

No. You do not need a diagnosis, a referral or a “serious enough” reason. Wanting to feel better is reason enough.

Therapy is available in English today. We are adding therapists who work in Spanish, German and French next. If you would like therapy in another language, tell us in the matching questions and we will let you know when it is available.

Every therapist on mymind is a licensed or registered mental health professional, such as a psychologist, psychotherapist or counsellor, with a recognised qualification and supervised clinical experience. We check identity, qualifications, registration and insurance before anyone joins. Read more about how we vet therapists.

Yes. This is the main thing we do differently. After the matching questions you see a short list of therapists with their background, approach, languages and availability. You pick who you would like to meet and start with a free 15-minute intro call.

Then you switch. Fit matters more than anything else in therapy, and no good therapist takes it personally. You can change therapist at any time, at no cost, without having to explain why.

Therapists on mymind provide talking therapy. They do not prescribe medication. Whether a therapist can give a formal diagnosis depends on their profession and the rules where they are registered. If medication might help, your therapist will encourage you to speak to a doctor or psychiatrist.

You choose how to talk: video, phone or live chat. A standard session is 50 minutes. You join from your phone or computer through a private link, with nothing to install.

The intro call is free. After that, an individual session costs €65 when you pay as you go, or €59 per session on the monthly plan (4 or more sessions a month). Couples sessions are €85. You see the full price before you book anything. See pricing.

No minimum term. Pay as you go has no commitment at all. The monthly plan renews each month and you can pause or cancel it at any time before the next renewal.

We do not bill insurers directly at the moment. We can give you an itemised receipt for every session, which some insurers and employers accept for reimbursement. Please check with yours first.

You can cancel or move a session free of charge up to 24 hours before it starts. Later cancellations and missed sessions are charged, because your therapist has held that time for you.

Yes. What you tell your therapist is protected by professional confidentiality. The only exceptions are the legal ones every therapist has, mainly when someone is at serious risk of harm. Your therapist will explain these at the start.

We collect what is needed to provide your care and nothing else. We do not sell your data and we do not share it with advertisers. This website uses no advertising trackers and sets no marketing cookies. The self-tests and the breathing exercise run entirely in your browser. Your answers never leave your device. Details are in our privacy notice.

mymind is not an emergency service and therapists are not available around the clock. If you are in danger or thinking about harming yourself, call your local emergency number or a crisis line now. You will find numbers on our Get help now page.